Non-Assigned Role Group Discussions

The Apprentice

AC-EXS®

The Apprentice

AC-EXS®

Participant Pack

R 560.00


Assessor Guide

R 425.00

Overview:

Participants assume the role of Apprentice Motor Mechanics working for William Scott, a garage franchise. Participants are gathering for their monthly meeting to discuss how they can overcome current issues affecting their roles. They are faced with four key items which they are required to discuss and make recommendations for their managers. The issues include Health & Safety, meeting targets, handling customer problems and internal working relationships.

  • Code: NAR-TA
  • Work environment: Group
  • Category: A - Non-Management

Exercise Timings & Criteria

60 mins
Administrator's Instructions:
5 mins
Discussion:
45 mins
Participant Review:
10 mins
Competencies: Flexibility / Planning & Organising / Judgment / Problem Analysis / Listening / Persuasive Oral Communication / Interpersonal Sensitivity / Teamwork / Initiative / Customer Service

Contact Us  

 Our Details
The Talent Group.
Olivedale, Johannesburg, 2092
(27) 82-855-8150
Robyn Stephenson
robyn@thetalentgroup.co.za