Haven Housing Association

Virtual AC™

Working within an organisation which is committed to building sustainable communities and better lives, the Participant will assume the role of a newly appointed Branch Manager within Haven Housing Association. The issues included in this In- Basket are typical of a first-line management role and include managing services to customers,team motivation, maximising income and performance management. No prior experience of Housing Associations or related services is assumed.

• Code: INB-HHA
• Work environment: Alone
• Category: C - First-Line Management

Exercise Timings & Criteria