Inbox Exercises

Haven Housing Association

Virtual AC™

Haven Housing Association

Virtual AC™

90 credits per candidate

Overview:

Working within an organisation which is committed to building sustainable communities and better lives, the Participant will assume the role of a newly appointed Branch Manager within Haven Housing Association. The issues included in this In- Basket are typical of a first-line management role and include managing services to customers,team motivation, maximising income and performance management. No prior experience of Housing Associations or related services is assumed.

  • Code: INB-HHA
  • Work environment: Alone
  • Category: C - First-Line Management

Exercise Timings & Criteria

110 mins
Administrator's Instructions:
5 mins
Preparation:
90 mins
Participant Review:
15 mins
Criteria: Planning & Organising / Delegation / Leadership / Judgment / Problem Analysis / Decisiveness / Interpersonal Sensitivity / Customer Service

Contact Us  

 Our Details
The Talent Group.
Olivedale, Johannesburg, 2188
(27) 82-855-8150
Robyn Stephenson
robyn@thetalentgroup.co.za