Fact Find Exercises

Hermitage

AC-EXS®

Hermitage

AC-EXS®

Participant Pack

R 560.00


Assessor Guide

R 630.00

Overview:

The Participant takes on the role of a newly appointed Production Manager of Hermitage Office Furniture Ltd, responsible for production, warehousing and distribution. The issue for investigation is whether or not performance of the Warehouse Foreman justifies disciplinary action. The Participant must ask questions to elicit information on the events surrounding the situation and on company policy to help them make a decision.

  • Code: FF-HER
  • Work environment: One 2 One
  • Category: C - First-Line Management

Exercise Timings & Criteria

50 mins
Administrator's Instructions:
5 mins
Preparation:
5 mins
Discussion:
30 mins
Participant Review:
10 mins
Criteria: Openness to Change / Tenacity / Planning & Organising / Judgment / Problem Analysis / Decisiveness / Persuasive Oral Communication / Interpersonal Sensitivity / Initiative

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