In-Basket Exercises

Regional Brand Manager


Regional Brand Manager


Participant Pack


Assessor Guide



Working within an organisation which is committed to building sustainable communities and better lives, the Participant will assume the role of a newly appointed Branch Manager within Haven Housing Association. The issues included in this In-Basket are typical of a first-line management role and include managing services to customers, team motivation, maximising income and performance management. No prior experience of Housing Associations or related services is assumed.

  • Code: INB-RBM
  • Work environment: Alone
  • Category: In - Basket Exercises

Exercise Timings & Criteria

110 Mins
Administrator's Instructions:
5 mins
In - Basket:
90 mins
Participant Review:
15 mins
Competencies: Customer Service / Decisiveness / Delegation / Interpersonal Sensitivity / Judgment / Leadership / Planning & Organising / Problem Analysis

Contact Us  

 Our Details
The Talent Group.
Olivedale, Johannesburg, 2188
(27) 82-855-8150
Robyn Stephenson