Fact Find Exercises

Socrates Systems

AC-EXS®

Socrates Systems

AC-EXS®

Participant Pack

R 560.00


Assessor Guide

R 630.00

Overview:

The Participant assumes the role of a recently appointed Sales Manager of Socrates Systems, a medium-sized software company specialising in Financial Accounting packages. The Participant is asked to investigate a situation in which a customer has requested that a Sales Executive should be dismissed. There are a number of pertinent facts to be unearthed and the Participant is required to make a decision based on the information they have gathered.

  • Code: FF-SS
  • Work environment: One 2 one
  • Category: C - First-Line Management

Exercise Timings & Criteria

50 mins
Administrator's Instructions:
5 mins
Preparation:
5 mins
Discussion:
30 mins
Participant Review:
10 mins
Criteria: Flexibility / Openness to Change / Planning & Organising / People Development / Judgment / Problem Analysis / Decisiveness / Listening / Persuasive Oral Communication / Interpersonal / Sensitivity

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