Non-Assigned Role Group Discussions

District Dilemmas


District Dilemmas


Participant Pack

R 560.00

Assessor Guide

R 425.00


Participants meet as members of a quality circle team within a District Council Office. As a panel they have collective responsibility to assist a wider group of colleagues, namely helping to resolve pressing office problems. Their specific task is to make recommendations for handling: a neighbourhood dispute, a planning permission request, the use of an open public space and the rescheduling of waste services. A team approach is required for final recommendations.

  • Code: NAR-DD
  • Work environment: Group
  • Category: A - Non-Management

Exercise Timings & Criteria

60 mins
Administrator's Instructions:
5 mins
45 mins
Participant Review:
10 mins
Competencies: Flexibility / Integrity / Planning & Organising / Leadership / Organisational Sensitivity / Judgment / Problem Analysis / Decisiveness / Persuasive Oral Communication / Interpersonal Sensitivity / Teamwork / Initiative / Customer Service

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