Interview Simulations - Internal

Mid Year Review


Mid Year Review


Participant Pack

R 560.00

Assessor Guide

R 630.00


The Participant assumes the role of a Middle Manager within The Community Services Agency and is required to meet with one of their Team Leaders to discuss a decline in the team's performance. The Participant needs to investigate the reasons for the decline, offer support and agree a solution. The Participant must consider how to develop the Team Leader's skills, improve team performance and to provide a high standard of customer service. In preparation, the Participant is given information about the Organisation, impending changes and the team's performance.

  • Code: AR-I-MYR
  • Work environment: One 2 one
  • Category: C - First-Line Management

Exercise Timings & Criteria

75 mins
Administrator's Instructions:
5 mins
30 mins
30 mins
Participant Review:
10 mins
Criteria: Openness to Change / Tenacity / Planning & Organising / Leadership / People Development / Judgment / Problem Analysis / Listening / Persuasive Oral Communication / Interpersonal Sensitivity / Customer Service

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The Talent Group.
Olivedale, Johannesburg, 2188
(27) 82-855-8150
Robyn Stephenson
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