Non-Assigned Role Group Discussions

The Operational Challenge


The Operational Challenge


Participant Pack

R 560.00

Assessor Guide

R 425.00


Participants assume the role of Operations Officers working for a Pharmaceutical company RBL. The Director of Operations has requested that the Participant and their colleagues meet to discuss four pressing issues currently within the organisation. The group must agree appropriate solutions to each of the issues and prioritise which they feel should be implemented in order to preserve the image and reputation of RBL. The issues to discuss include site and individual performance, the market release of a controversial drug, ways to enhance corporate social responsibility and a breach of Health & Safety regulations.

  • Code: NAR-TOC
  • Work environment: Group
  • Category: B - Graduate

Exercise Timings & Criteria

75 mins
Administrator's Instructions:
5 mins
60 mins
Participant Review:
10 mins
Competencies: Flexibility / Planning & Organising / Judgment / Problem Analysis / Listening / Persuasive Oral Communication / Interpersonal Sensitivity / Teamwork / Initiative / Customer Service

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The Talent Group.
Olivedale, Johannesburg, 2188
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Robyn Stephenson
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