The Apprentice

AC-EXS®

Participants assume the role of Apprentice Motor Mechanics working for William Scott, a garage franchise. Participants are gathering for their monthly meeting to discuss how they can overcome current issues affecting their roles. They are faced with four key items which they are required to discuss and make recommendations for their managers. The issues include Health & Safety, meeting targets, handling customer problems and internal working relationships.

• Code: NAR-TA
• Work environment: Group
• Category: A - Non-Management

Exercise Timings & Criteria