Analysis Exercises

Improving Performance (Express)

AC-EXS®

Improving Performance (Express)

AC-EXS®

Overview:

The Participant assumes the role of a newly-appointed Director of the Leisure Services Department within a Council. The Chief Executive has asked them to look at current performance across a number of internal divisions within the department, make recommendations for improving performance and service delivery and detail actions which could be made to save costs.

  • Code: AEX-IP
  • Work environment: Alone
  • Category: Analysis Exercises Express

Exercise Timings & Criteria

105 - 150 mins
Administrator's Instructions:
5 mins
Analysis & Report Writing:
60 mins
Optionl Briefing:
40 mins
Participant Review:
10 mins
Competencies: Planning and Organising / Judgement / Problem Analysis / Decisiveness / Commercial Awareness / Strategic Perspective / Customer Service / Written Communication / Flexibility / Impact / Listening / Persuasive Oral Communication / Stress Tolerance

Exercise Timings & Criteria

75 - 115 mins
Administrator's Instructions:
5 mins
Analysis & Preparation:
60 mins
Presentation:
30 mins
Participant Review:
10 mins
Competencies: Planning and Organising / Judgement / Problem Analysis / Decisiveness / Commercial Awareness / Strategic Perspective / Customer Service / Written Communication / Flexibility / Impact / Listening / Persuasive Oral Communication / Stress Tolerance

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