Interview Simulations - External

Outsourcing Issues


Outsourcing Issues


Participant Pack

R 560.00

Assessor Guide

R 630.00


The Participant assumes the role of an HR Business Partner in a pharmaceutical company, Phyto plc, with Head Offices in the UK and satellite offices in Denmark and Australia. The Company has outsourced many of its global HR processes to Employment Plus. However, different approaches and standards are being applied by the outsource supplier, especially in terms of selection and development of staff. The Participant is required to attend a meeting with the Employment Plus Account Manager to investigate some recent complaints and to set in place foundations for a more cohesive approach to the services that are being provided.

  • Code: AR-E-OSI
  • Work environment: One 2 One
  • Category: D - Middle Management

Exercise Timings & Criteria

75 mins
Administrator's Instructions:
5 mins
30 mins
30 mins
Participant Review:
10 mins
Competencies: Openness to Change / Tenacity / Planning & Organising / Leadership / Judgment / Problem Analysis / Decisiveness / Strategic Perspective / Listening / Persuasive Oral Communication / Interpersonal Sensitivity / Diversity Awareness / Quality Standards / Customer Service

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 Our Details
The Talent Group.
Bryanston, Johannesburg, 2188
(27) 82-855-8150
Robyn Stephenson
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