The Contract Resolution

AC-EXS®

The Participant plays the role of a Senior Director of an IT solutions company, Contour Solutions and Services, accredited by a global software supplier. The Participant's company has entered into a contract with a major client to implement an information sharing environment. As a result of a recent technological innovation, the client has changed their position with regard to some of their requirements within the agreed contact. The Participant is meeting a member of the client's senior management team to resolve the situation. The Participant's aim for the meeting is to preserve the integrity of their business strategy and accreditation with the global software supplier whilst also minimising financial exposure.

• Code: AR-E-TCR
• Work environment: One 2 One
• Category: E - Executive and Senior Management

Exercise Timings & Criteria