AC-EXS®
AC-EXS®
The Participant plays the role of an Area Sales Manager of a recently amalgamated pharmaceutical company, Merecom Pharmaceuticals. Due to the merger the Manager must re-organise their sales region. Written and graphical information is provided, including; product sales, potential competitor information, sales representatives’ performance and logistical considerations. The aim is to supply the Business Unit Director with a written report of how the objectives can be achieved.
Participants form a team of Area Sales Managers at a software company, DataSure. They have been asked by the Regional Sales Manager to discuss a number of typical sales issues and to make recommendations on how these issues should be handled. The issues include problems to do with customer service, sales administration, sales performance and general sales policies.
Participants take on the role of Branch Managers in the Financial Services Division of Universal Life, an insurance company. They are meeting to discuss several issues that the firm faces. These include strategies for targeting key markets, the analysis of performance figures, the introduction of a customer service charter which goes beyond meeting compliance regulations. . .