AC-EXS®
AC-EXS®
The Participant assumes the role of a Trainee Manager working for a new public sector agency, the Wellbeing Agency. They are tasked with talking to a staff member who has apparently not been adequately fulfilling their duties, has had a lot of days off sick, and against whom a number of complaints have been lodged by both colleagues and external stakeholders. The Participant, having looked at these complaints must therefore use their interpersonal and management skills in order to effectively explore and address these issues.